About the episode
This episode features an interview with Kosheno Moore, Vice President and Digital Community Leader for Regional Center Satellite at Fidelity Investments. Prior to joining Fidelity, she served as the Manager of CX Communications at Workday, Head of Communities at Aurea Software, Principal of Employee Communications at Jive Software, and spent 7 years at Agilent Technologies in various roles.
In this episode, Shawn and Kosheno discuss strategies for creating meaningful digital connections, the future of D&I within corporate culture, and how to foster a sense of belonging among employees.
Playlist
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02:26Getting to know Kosheno
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07:37Kosheno’s career journey
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19:39The challenges of building digital communities
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31:35The impact of community size
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41:58Kosheno’s thoughts on D&I strategies
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46:22The future of human connections at work
Guest information
Kosheno Moore
“There are tremendous opportunities to create and amplify compelling stories that will be rewarding for those sharing lived experiences, as well as edifying for those learning from them. By inviting curiosity through mindful storytelling, I think we can foster meaningful connections, which in turn can enhance our sense of community and belonging.”
Kosheno Moore joined Fidelity Investments in April 2023 as the Vice President and Digital Community Leader – Regional Center Satellite in San Francisco. Previously, she was the Manager of CX Communications at Workday, Head of Communities at Aurea Software, Principal of Employee Communications at Jive Software, and spent 7 years at Agilent Technologies in various roles.
Kosheno holds an MA in Multimedia from California State University East Bay.