Interact Software
This intranet guide provides key comparative data to help you understand the differences between Simpplr vs. Interact Software. Here we explore distinctions between the two intranet platforms through detailed comparison tables, third-party analyst reviews, and in-depth feature analysis.
Introduction to Interact Software and Simpplr
Before choosing between Interact and Simpplr, ask yourself the following questions:
- What frustrates your employees within the current communication and digital workplace platform?
- How much do you emphasize internal communications and innovative AI to elevate your employee experience?
- How important are available integrations to support your enterprise?
What is Interact Software?
Interact is a cloud-based intranet platform focused on improving internal communication and collaboration with AI-powered search and personalized content. It offers user-friendly content management and social features, helping organizations engage employees and streamline information access.
What is Simpplr?
Simpplr is a modern AI-powered intranet platform that simplifies and enhances communication, employee engagement, and collaboration within organizations.
With its intuitive interface and 200+ out-of-the-box integrations, Simpplr delivers personalized content recommendations, automates content governance and moderation, and offers workflow automation. It also features advanced analytics and intelligent AI-driven search, all of which boost productivity and efficiency across the workplace.
Comparative analyst reviews: Simpplr and Interact intranet platforms
When selecting the best intranet platform, analyzing statistical reports grounded in robust frameworks and research is the gold standard. These reports provide objective assessments and clear, data-driven insights. Both the Gartner Magic Quadrant and Forrester Wave reports consistently rank Simpplr as an industry leader, outperforming Interact in key metrics.
2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions:
Based on the Gartner® Magic Quadrant™ for Intranet Packaged Solutions report, Simpplr and Interact software are positioned ‘Leaders’ in the Magic Quadrant. However, Simpplr leads the pack by both axes – Completeness of Vision and Ability to Execute, highlighting the scope for Interact to improve.
Simpplr’s standard capabilities include:
- Being ‘simple’ to acquire, deploy and use.
- Shows great awareness and adoption of the product capabilities.
- Offers cohesive and personalized employee experience regardless of the location.
- Incorporates technology in a controlled and deliberate way.
- Reported to be adopted more frequently in office and frontline worker use cases.
Additionally, Interact scored lower on every critical capabilities use case from the 2023 Gartner® Critical Capabilities for Intranet Packaged Solutions than Simpplr. Simpplr in contrast, scored the highest in 5 of 6 use cases across all intranet packaged solutions.
| Use Case | Simpplr | Interact |
| Employee communications and engagement | ✅ 3.95 | 3.37 |
| Employee services | ✅ 3.65 | 3.25 |
| Application portals | ✅ 3.65 | 3.38 |
| Knowledge services | ✅ 3.86 | 3.24 |
| Work management | ✅ 3.56 | 3.18 |
| Frontline worker support | ✅ 3.62 | 3.2 |
The Forrester Wave™: Intranet Platforms, Q2 2024:
According to the Forrester Wave™: Intranet Platforms, Q2 2024 report, Simpplr was voted a ‘Leader,’ while Interact was positioned as a ‘Strong Performer.’
Forrester rated Simpplr the highest score in AI and machine learning, as well as for internal communications, surpassing Interact. Being an intrusive platform, Simpplr was recognized as the ‘strong suite’ for internal communications due to its content-authoring abilities, reporting, and easy app integration.
While Interact received praise for its customer adoption, onboarding, and launch strategies, concerns were raised about its multistage campaigns and brand recognition, highlighting areas for improvement.
In conclusion, the Gartner Magic Quadrant, Gartner Critical Capabilities, and Forrester Wave reports affirm that Simpplr stands as the top intranet platform on the market.
Interact software pros and cons
Pros: A closer look
1. AI-powered search and personalized content
Interact software boasts an AI-powered search function, making it easier for employees to find the necessary information. The personalized content feature ensures each user gets relevant updates, enhancing the overall user experience.
2. User-friendly content management
The platform’s user-friendly content management system allows for easy creation and distribution of content. This feature is particularly beneficial for organizations looking to streamline internal communication.
3. Social features
Interact includes various social features that facilitate better employee engagement. Features like activity feeds, forums, and direct messaging turn it into a collaborative space for team members.
Cons: points to consider
1. Complex management
While Interact offers a range of customization options, this flexibility often leads to a complex administrative interface, making it challenging for administrators to manage.
2. High total cost of ownership
The extensive customization and development options can drive the total cost of ownership higher, making it a potentially expensive choice for organizations.
3. Poor integration
Interact charges for custom developing every integration, which can lead to budget overruns. The lack of seamless integration with other digital workplace apps can result in a poor search experience and low intranet adoption rates, ultimately leading to intranet abandonment.
Interact Software vs Simpplr: Which intranet is better?
Let’s explore and compare Interact with Simpplr across all crucial verticals.
1. Easier deployment with Simpplr
One of the main differentiators between Interact vs. Simpplr is the deployment process. Simpplr offers a faster and easier deployment with pre-built templates and features specifically tailored for internal communication. This means you can get up and running in a matter of weeks, with minimal training.
Read case study: Pluralsight migrates to Simpplr from Jive in under 30 days
Simpplr is easy to use, deploys quickly, and requires minimal training making the intranet platform a necessity in the digital workplace. Simpplr has saved us time, money, and helped decrease Crowdstrike’s IT tickets.
Chris Lewis Senior Manager, Security Engineering
2. Better integration with Simpplr
While Interact charges for custom development for every integration, Simpplr integrates seamlessly with various digital workplace apps with 200+ out-of-the-box integrations & APIs. This not only saves you money but also ensures a smoother user experience.
The primary reason we went with Simpplr is that it is ‘Simpplr by design’ and the simplicity comes to posting content and using the platform has really been key to getting employees to engage with the platform. So at UKG, we have the Office365 Suite as well as Slack and other technologies. We use Simpplr as a place to integrate all of these tools together.
Steve Tisa Information Systems Architecture
3. Unmatched user experience with Simpplr
Simpplr’s admin and end-user UX are designed to drive higher engagement. Unlike Interact, which can be complex to manage, Simpplr focuses on simplicity and ease of use, leading to higher intranet adoption rates.
Read case study: Credit Acceptance propels 98% employee engagement with Simpplr
When testing the platform, we found a 50% increase in efficiency when individuals searched for onboarding materials.
Wendy M. Pfeifer Former CIO, Nutanix
4. Cost efficiency
Interact’s heavy customization options can lead to a higher total cost of ownership. Simpplr, on the other hand, offers out-of-the-box solutions that help offload costs, making it a more cost-efficient choice for organizations.
We chose Simpplr because it was easy to use for both end users and the IT team, and offered simple — but powerful — features. It was clear that Simpplr made it easy for anyone to create content, which reduced the budget and effort required for our IT team to support it.
Amit Bhatnagar Senior Director of IT Applications, Nutanix
5. Focus on analytics
Simpplr leads the market with its out-of-the-box prescriptive analytics, focusing on strategy and action. In contrast, Interact requires customization and additional BI tools for deeper analytics, which can be cumbersome and expensive.
These are true at-the-employee-level analytics. I’ve been doing analytics for over 20 years and this is actually one of the best out of the box suites I’ve seen.
Ruchi Arora VP Digital
6. Adoption rates
Interact requires custom development to integrate with enterprise organizations, resulting in poor integrations and low adoption rates. On the other hand, Simpplr’s seamless integration with enterprise systems ensures a better search experience and higher user adoption.
Read case study: Malwarebytes sees a 94% intranet adoption
Transform your employee experience and productivity with Simpplr
Transform your employee experience (EX) and productivity by empowering your employees to connect, share, and thrive with the leading employee intranet platform built for the modern enterprise.
Reach out for a live demo, or watch a quick 5-minute demo to see Simpplr in action.
