Inspired by our two-day virtual summit keynote from Shaun Randol, we’re starting with a big question. One that’s on a lot of our minds:

When someone says, “You might want to consider becoming a plumber,” you listen. Especially when it’s about the future of comms.

This session invites different perspectives to the table. Some are leaning in. Some are still unsure. All are asking thoughtful questions about what’s changing, what’s staying the same, and where we go from here.

We’ll explore what AI might take off our plates. Talk about what still needs a human touch. It’s not about having the perfect answer. It’s about making safe space for the conversation, together.

Just honest reflection about the road ahead.

Now that we’ve stirred the pot, let’s open the floor.

This follow-up session is your chance to ask the messy questions, share your perspective, and hear from peers who are navigating the same shifts. Less stage, more circle. Whether you’re skeptical, inspired, or just unsure. Bring it!

No filter. No fluff. Just honest talk about AI, EX, and the work we’re all figuring out.

In this session, you’ll hear from two panelists from the main session + two new voices who are living these changes day to day.

It’s a 45-minute town hall. No rehearsed scripts. Just a conversation about what’s hype, what’s real, and what matters next. And this time, you’re part of it.

If the plumber debate has left you questioning your career future, here’s what the data actually shows. Stanford University’s WorkBANK study reveals that only 46.1% of workers want AI automation, with this preference limited to low-value, repetitive work. Dealing with the mundane that’s a time vampire for many of us.

The real opportunity isn’t AI replacing you; it’s you becoming the architect of how AI gets implemented. This session transforms post-debate anxiety into strategic empowerment through a practical People+AI 5-lever decision framework: when to keep AI out (People Only Work – we’ve been just fine for centuries!), use it as a thinking partner (Collaborator), real-time enhancer (Augmenter), task delegator (Assistant), or full Automator. You’ll hear real communications examples and learn exactly where you add irreplaceable value.

Skills are shifting from just information processing to interpersonal competence. Your communication expertise, experience and knowledge are your USP. Let’s value that, not less. You decide which levers to pull. You stay in control. Become the strategic orchestrator of your AI-enhanced future.

The AI hype was deafening at the start of 2025. Everyone had predictions. Most of us had questions. And now it’s time for a gut check.

In this session, we’ll take a sharp look at the trends that dominated the conversation: AI, personalization, content overload, fractured attention. We’ll uncover what we’re seeing in this new AI world.

Get the answers to the questions like what is actually moving the needle for internal comms and employee experience. What’s working? What was wishful thinking? And what quietly became the real story?

We’ll also turn the page: what should you start thinking about now to be ready for 2026?

Whether you’re ahead of the curve or just catching up, this is your chance to recalibrate and get re-centered on what matters next.

In this session, Cathy Cobey, EY’s Global Responsible AI Leader, Assurance, will examine the ethical dimensions of AI in the workplace and what they mean for internal communications.

She’ll explore questions of trust, transparency, and governance, offering a framework for understanding both the opportunities and the risks. Attendees will gain a clearer perspective on how to navigate AI responsibly while shaping a future of work that is both innovative and ethical.

We’re not just adapting to change, we’re living through a full-scale reinvention of how we work.

In this keynote, futurist Amelia Kallman will explore how AI and emerging technologies are rapidly transforming the employee experience. From generative tools and adaptive systems to shifting workforce expectations, we’ll look at what’s coming next and how to prepare for it now.

You’ll learn:

• How to move beyond automating 20th-century processes into a future defined by reinvention, proactive innovation, and rapid adaptability
• How to apply the “superpowers” of AI to build more efficient, effective, and high-performing teams
• What actions to take today to not only future-proof our organizations, but also our careers and sense of purpose at work

This isn’t about surviving the AI era. It’s about leading it with intention, imagination, and the courage to evolve.