Our latest research shows that the right intranet is key to keeping software industry employees engaged, informed and aligned. As technology forerunners, it’s no surprise that intranet program leaders in the software sector are ahead of the curve in implementing new employee experience solutions. But our other findings might make you rethink your intranet strategy.
Employee-focused technology is evolving rapidly, and sophisticated leaders acknowledge the profound impact of delivering the right digital employee experience. In our 2024 State of the Intranet and Future of Employee Technology report across all industries, we reveal critical insights into how well-designed, feature-rich intranets powered by AI move the needle on employee engagement, productivity, well-being and bottom-line business outcomes such as revenue and profitability. As we dove deeper into findings from the software and technology sector, we discovered that effective intranets are strong drivers for employee engagement — and sub-par platforms multiply the risk of negative engagement, productivity, profitability and more.
Download your free copy of the report for all findings and read on for highlights.
Leading the charge in intranet innovation
Our research shows that a higher percentage (39%) of intranet program leaders in the software sector plan to implement new intranet solutions over the next 12 months, compared to other industry segments. This finding suggests that legacy systems aren’t cutting it and providers that don’t continually innovate will fail to meet the demands of their constantly evolving software industry customers.
The report provides actionable insights for developing an intranet strategy that will move your business forward, including:
- Prioritizing user experience
- Thoughtfully integrating AI
- Engaging leadership
- Measuring success
Organizations that prioritize and optimize their intranet experiences, especially those in tech-savvy industries, will be best positioned to thrive in an increasingly digital and distributed work environment.
Driving engagement with high-quality intranets
A whopping 96% of software organizations with high-quality intranets report higher levels of employee engagement, with 66% seeing substantial improvements. Many factors contribute to these high engagement levels. These include cross-functional collaboration between IT teams and the HR and Internal Communication partners who focus on enhancing employee experience (EX), as well as the intranet platform’s ease of use, trustworthy content and advanced functionality like AI-powered personalization.
In addition to fueling employee engagement, read the report to discover how the best intranets impact:
- Revenue and profitability
- Employee productivity
- Recruiting and retention
- Organizational culture
The key to achieving the most significant outcomes with the help of a great intranet lies in a strategic approach to implementing and using the right solution to create a positive, personalized digital workplace. Our report shares best practices to aid you on this journey.
Feeling the pain of poor employee tech experiences
On the flip side, our findings reveal that sub-par intranet experiences affect both EX and the business outcomes that matter most, including profitability.
Besides decreasing profitability, our findings uncover that an average or below-average intranet experience substantially increases the risk of:
- Low productivity levels
- Frustrated and disengaged employees
- Safety incidents
- Misalignments, misunderstandings and missed opportunities across the organization
The stark contrast between organizations with high-quality intranets and those with average or below-average systems highlights the critical importance of investing in robust intranet solutions that meet the diverse needs of employees and enhance their overall experience.
Our report offers recommendations for choosing the best intranet solution or optimizing your existing platform.
Get the report for more key insights
Whether planning to implement a new intranet solution or make an existing platform work better for your software company’s most important resource — your people — our research can help you make data-driven decisions to guide your progress.
- Explore must-have capabilities of the most effective intranets
- Discover AI maturity benchmarks for the software industry
- Get tips for accessing intranet performance against key metrics
… and lots more.
Get your free copy to level up your digital workplace!
