This article was originally published on LinkedIn.
I founded Simpplr 10 years ago with a clear mission: to transform the work experience on a large scale. Over the years, I’ve seen how clear communication and meaningful employee experiences change workplaces for our community of more than a thousand customers.
I have immense respect for communications professionals. Even with advanced technology, keeping everyone aligned, engaged and informed in today’s intricate work environment remains a significant challenge.
The announcement of Workplace by Meta shutting down left many feeling dismayed. I can only imagine the concerns of the Comms, HR, and IT teams who relied on Workplace by Meta. And I empathize deeply with the employees facing this sudden change in their digital workplace.
Meta has recommended Zoom’s Workvivo as their official alternative. While Zoom’s acquisition of Workvivo may seem promising, it poses significant risk. Workvivo is just a tiny part of Zoom’s overall business, as Workplace was to Meta, raising concerns about their long-term commitment and focus on intranets. Will Workplace by Meta customers migrate to Workvivo only to be part of an experiment that might fail? Will they be forced to shift to another provider again?
This reminds me of the adage, “Fool me once, shame on you; fool me twice, shame on me.”
Finding an alternative partner who is both innovative and customer-focused is a challenge Workplace by Meta customers may face. Private equity (PE) firms own most of the Workplace by Meta alternatives, typically focusing on financial returns rather than innovation and customer success. Their strategy often involves acquiring companies, cutting costs to boost profits, and reselling or maintaining the existing customer base. Unfortunately, this approach leads to dwindling innovation, poorly integrated products, and declining customer service.
Simpplr is more than just another alternative to Workplace by Meta.
We stand out as the only venture-backed company, enabling us to invest heavily in R&D and innovation. Analysts like Gartner and Forrester consistently recognize Simpplr as the frontrunner for our commitment to innovation and excellence. With a track record of zero failed implementations, we are well-positioned to support your success now and in the future.
The value of employees’ technology experience is crucial. How employees use technology to access tools and knowledge shapes their experiences and drives organizational outcomes. Our latest innovations highlight the importance of well-designed, feature-rich intranets, especially those leveraging AI, in providing a cohesive, personalized employee experience (EX) regardless of where people work.
Join us at the Intranet Innovations Virtual Summit
Our vision is clear: We’re building a company of consequence fully committed to innovation. Our dedicated team is steadfast in our mission to change the work experience for billions of people.
We’re here for the long haul and ready to serve you. Welcome!
