This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. Jordan advises organizations on the influential use of data and analytics to develop strategies that predict outcomes and increase performance. Prior to Simpplr, he was one of the Heads of Employee Experience Strategy at Qualtrics and has consulted hundreds of SaaS companies and global organizations.
In this episode, Shawn and Jordan dig into Simpplr’s 2024 State of Internal Communications Report. They discuss the most surprising results, creating highly effective teams, and using AI to tailor messages.
Playlist
-
03:45Rapid fire questions
-
10:43Surprising results from the State of IC Report
-
18:59How AI can improve IC messaging
-
30:12Jordan’s advice for implementing an intranet
-
35:17What makes highly effective IC teams
-
46:56What’s next for IC in 2025
Jordan Katz
As the Chief Insights Officer for Simpplr, Jordan Katz focuses on advising organizations on the effective and impactful use of data and analytics, including the drivers of positive employee experience, to develop strategies that predict outcomes and increase performance.
During his previous tenure as Global Head of Employee Experience (EX) Transition Programs and Global Head of Employee Experience Solutions Strategy – Public Sector for Qualtrics, Jordan was instrumental in growing the overall EX business, increasing client retention by leveraging data and analytics to understand and apply the drivers of market growth and customer impact. Jordan has consulted for hundreds of rapid growth SaaS companies as well as several world class global organizations. He earned his M.B.A. from the University of Chicago Booth Graduate School of Business and a Certificate in Data Science and Analytics from M.I.T.